Hotel Ambassador Zermatt, Zermatt
About the Hotel
Hotel Ambassador Zermatt boasts a unique location at the foot of the iconic Matterhorn, surrounded by breathtaking Alpine scenery. The hotel serves as a significant base for adventure seekers, with easy access to skiing, hiking, and mountain biking trails. It features contemporary accommodations, high-end dining options, and wellness amenities for relaxation after an active day. Historical insights can be explored nearby, such as the Matterhorn Museum, which reflects the region's rich mountaineering legacy.
Location
Situated just a 10-minute walk from Zermatt's center, the hotel is conveniently located for guests wishing to explore the area. Travelers can reach Zermatt via the Matterhorn Gotthard Bahn from nearby stations, with a scenic journey taking approximately 1.5 hours. The region's car-free policy preserves its charm, with nearby Täsch serving as the primary access point by car. The hotel assists guests with mountain railway tickets and provides complimentary luggage assistance.
Rooms
The hotel offers a variety of rooms, including Standard Double Rooms and Double Rooms with Matterhorn views, each spanning 23 to 26 square meters. All accommodations are equipped with premium bedding, complimentary Wi-Fi, and personalized amenities for a comfortable stay. Suites and family rooms provide additional space for larger groups, featuring separate living areas and balconies with stunning mountain views. The modern decor combines Alpine tradition with contemporary style.
Eat & Drink
Restaurant Carbon, overseen by renowned chef Romain Fornell, serves a blend of French and Mediterranean cuisine, emphasizing local ingredients. Breakfast includes a generous buffet featuring regional specialties, while the Ambassador Bar offers a relaxed atmosphere for enjoying fine wines and an array of whiskies. Guests can indulge in traditional Swiss dishes like fondue within the hotel's dining venues, ensuring a culinary experience reflective of the region's heritage.
Leisure & Business
Hotel Ambassador Zermatt features a small wellness oasis complete with a heated indoor pool, sauna, and whirlpool for guest relaxation after outdoor activities. A ski rental service is also available on-site, providing easy access to essential equipment. The hotel offers business-friendly amenities, including free high-speed Wi-Fi and laptop-friendly workspaces, catering to both leisure and work travelers. Outdoor adventures like hiking and mountain biking are easily accessible from the hotel.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Baggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Elevator
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Ski equipment rental
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cribs
- Board games
- Children's menu
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay was a bit mixed at this hotel. The rooms on the ground floor lacked privacy and views due to their proximity to the entrance, but the separate layout with an entrance hall and corridor was interesting. The service was lacking, with unfriendly staff that didn't meet standard expectations. The location was excellent, very close to key train stations, yet with excellent sound insulation. The dining experience was well-organized with safety measures but not exceptional. The facilities were decent overall.
The hotel offers spacious and airy rooms with fantastic views from the bed, though the heat can be an issue. The service was friendly and flexible, but there were some instances of unfriendliness. The location is excellent, close to the train station without any noise disturbances. The dining options were limited but adequate. Overall, a good value for money stay.
The hotel rooms were a good size but lacked storage space and were a bit noisy due to the proximity to the road and railway. The service was inconsistent, with both accommodating and dismissive interactions. The location was excellent, near the train station and Main Street. The dining experience was average, with limited seating and food options. The facilities were sufficient despite some noise disturbances.
My stay at the hotel was delightful. The rooms were large and clean, offering a spacious environment for two people with a view of the tip of Matterhorn. The ground-floor location close to the hotel entrance was convenient. The service was lovely and very helpful, especially when I needed assistance with a meal in my room. The location was excellent, with easy walking access to all the main sites in Zermatt. Overall, a great value for money choice.
The hotel exceeded my expectations with its fantastic location, clean and comfy rooms, and incredibly friendly staff. Although the dining options were slightly limited, the well-maintained pool area was a definite highlight of my stay.
I had a fantastic stay at the hotel! The rooms were very comfortable and well-equipped, offering a wonderful balcony view of the Matterhorn. The accommodation was furnished to a high standard, making my experience truly enjoyable. However, the breakfast options were limited and not suitable for quick mornings before catching a train.
My stay at the hotel was pleasant overall. The room had a good variety of food and was clean and spacious enough for two guests. However, being located near the road and railway caused some disturbance early in the morning, and the lack of a good view was a downside.
The hotel offers nice views from the rooms but has small bathroom spaces. However, the spacious layout with a full-sized bedroom and airy living room is a plus point. The service was accommodating and flexible, with off-menu dishes available. The location is convenient, close to the train station and amenities. The dining experience was great with many choices. The hotel has new spa facilities and offers a taxi shuttle, making it a renovated and cozy stay.
I had a wonderful stay at this hotel. The rooms were freshly decorated, clean, and bright, providing a homely space after long hiking days. The balcony offered a perfect spot for relaxing evenings with a view of the Matterhorn. However, I encountered issues with a broken TV and shower in my room, but was pleasantly upgraded to a mini suite free of charge, giving me plenty of space to enjoy.
The hotel offers modern and clean rooms, but the proximity to the road and railway may cause some disturbance in the mornings. The staff is friendly and accommodating, providing excellent service. The location is fantastic, with walking access to main sites in Zermatt. The dining experience is decent, with well-organized safety measures. Overall, a good option for a stay with great features and a few minor drawbacks.
The hotel is in a convenient location, close to the Zermatt center, train station, and Denner Supermarket. The rooms are very comfortable and cozy in the basement, with a newly renovated toilet and a comfy bed, making my stay very pleasant. The staff is super friendly and helpful, handling any issues efficiently, such as arranging a refund for the unexpected resort closure. The dining area, although hidden in the basement, offers a good selection of delicious breakfast choices. The facilities like the ski room and new spa facilities add to the overall experience.
The hotel is a mixed bag with spacious rooms and accommodating service, but marred by a disappointing view and limited dining options. The central location is a big plus, offering convenience and easy access to transportation.
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