Hotel Ambassador Zermatt, Zermatt
About the Hotel
Hotel Ambassador Zermatt is situated at the foot of the iconic Matterhorn, making it a significant location for both history and adventure. The hotel provides breathtaking views and a unique combination of modern comforts and traditional alpine culture. It serves as a base for exploring Zermatt, a mountain biking and skiing paradise with access to over 400 kilometers of marked trails. Guests can also immerse themselves in the local history, including exhibitions related to the 1865 first ascent of the Matterhorn.
Location
Located just 0.5 km from Zermatt, Hotel Ambassador Zermatt is easily accessible via the Matterhorn Gotthard Bahn train, which connects to major Swiss cities. Zermatt is a car-free village, necessitating travel by train or taxi to Täsch, where parking is available. The hotel's prime location allows easy exploration of Zermatt’s breathtaking mountains, hiking trails, and winter sports facilities, further solidifying it as a strategic point for visitors desiring adventure in the Alps.
Rooms
Each room at Hotel Ambassador Zermatt features luxurious bedding, a balcony, and modern amenities including free WiFi. The double rooms with Matterhorn views range from 23 to 26 m² and provide stunning vistas of one of the world's most famous mountains. Family rooms are spacious, accommodating larger groups and offering comfortable furnishings and facilities. Suites are designed for added exclusivity, featuring separate living areas and upscale decor.
Eat & Drink
The hotel houses the Restaurant Carbon, which specializes in a fusion of French and Spanish Mediterranean cuisines, emphasizing local ingredients. Guests can indulge in a diverse menu that includes Swiss specialties and an impressive selection of wines and whiskies at the Ambassador Bar. A daily breakfast buffet is served, featuring regional products and various homemade items to start the day on a flavorful note. Additionally, guests may enjoy the inviting atmosphere of the bar for relaxed meals and snacks.
Leisure & Business
Hotel Ambassador Zermatt includes a small wellness oasis featuring a heated indoor pool, a sauna, and a whirlpool for relaxation after a day of activities. For those looking to combine leisure with business, the hotel offers laptop-friendly workspaces and other amenities tailored for productivity. Ski rental services are available on-site, ensuring guests have easy access to all necessary equipment. The hotel's concierge service aids in planning excursions and provides direct access to mountain railway tickets, enhancing the overall guest experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
Guest Parking
- Dryer
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- In-room computer
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay was a bit mixed at this hotel. The rooms on the ground floor lacked privacy and views due to their proximity to the entrance, but the separate layout with an entrance hall and corridor was interesting. The service was lacking, with unfriendly staff that didn't meet standard expectations. The location was excellent, very close to key train stations, yet with excellent sound insulation. The dining experience was well-organized with safety measures but not exceptional. The facilities were decent overall.
The hotel offers spacious and airy rooms with fantastic views from the bed, though the heat can be an issue. The service was friendly and flexible, but there were some instances of unfriendliness. The location is excellent, close to the train station without any noise disturbances. The dining options were limited but adequate. Overall, a good value for money stay.
The hotel rooms were a good size but lacked storage space and were a bit noisy due to the proximity to the road and railway. The service was inconsistent, with both accommodating and dismissive interactions. The location was excellent, near the train station and Main Street. The dining experience was average, with limited seating and food options. The facilities were sufficient despite some noise disturbances.
My stay at the hotel was delightful. The rooms were large and clean, offering a spacious environment for two people with a view of the tip of Matterhorn. The ground-floor location close to the hotel entrance was convenient. The service was lovely and very helpful, especially when I needed assistance with a meal in my room. The location was excellent, with easy walking access to all the main sites in Zermatt. Overall, a great value for money choice.
The hotel exceeded my expectations with its fantastic location, clean and comfy rooms, and incredibly friendly staff. Although the dining options were slightly limited, the well-maintained pool area was a definite highlight of my stay.
I had a fantastic stay at the hotel! The rooms were very comfortable and well-equipped, offering a wonderful balcony view of the Matterhorn. The accommodation was furnished to a high standard, making my experience truly enjoyable. However, the breakfast options were limited and not suitable for quick mornings before catching a train.
My stay at the hotel was pleasant overall. The room had a good variety of food and was clean and spacious enough for two guests. However, being located near the road and railway caused some disturbance early in the morning, and the lack of a good view was a downside.
The hotel offers nice views from the rooms but has small bathroom spaces. However, the spacious layout with a full-sized bedroom and airy living room is a plus point. The service was accommodating and flexible, with off-menu dishes available. The location is convenient, close to the train station and amenities. The dining experience was great with many choices. The hotel has new spa facilities and offers a taxi shuttle, making it a renovated and cozy stay.
I had a wonderful stay at this hotel. The rooms were freshly decorated, clean, and bright, providing a homely space after long hiking days. The balcony offered a perfect spot for relaxing evenings with a view of the Matterhorn. However, I encountered issues with a broken TV and shower in my room, but was pleasantly upgraded to a mini suite free of charge, giving me plenty of space to enjoy.
The hotel offers modern and clean rooms, but the proximity to the road and railway may cause some disturbance in the mornings. The staff is friendly and accommodating, providing excellent service. The location is fantastic, with walking access to main sites in Zermatt. The dining experience is decent, with well-organized safety measures. Overall, a good option for a stay with great features and a few minor drawbacks.
The hotel is in a convenient location, close to the Zermatt center, train station, and Denner Supermarket. The rooms are very comfortable and cozy in the basement, with a newly renovated toilet and a comfy bed, making my stay very pleasant. The staff is super friendly and helpful, handling any issues efficiently, such as arranging a refund for the unexpected resort closure. The dining area, although hidden in the basement, offers a good selection of delicious breakfast choices. The facilities like the ski room and new spa facilities add to the overall experience.
The hotel is a mixed bag with spacious rooms and accommodating service, but marred by a disappointing view and limited dining options. The central location is a big plus, offering convenience and easy access to transportation.
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